Category: New Business

Arkansas Osteopractic Thrives in Breckenridge Village

Ben Milholen, Arkansas Osteopractic

In October of 2019, physical therapist Ben Milholen opened Arkansas Osteopractic in Breckenridge Village at the corner of N. Rodney Parham and Interstate 430. After four short months, and working through the challenging ups and downs of starting a new business, Milholen had surpassed his plan for growth — and then the pandemic hit. His practice was essentially shut down for two months and he found himself starting over six months after opening. “However, once things got going again, they really took off,” said Milholen. Arkansas Osteopractic now manages a full schedule of patients every day and Milhollen, pending approval, is looking to add therapists representing multiple therapy disciplines to the practice.

Milholen, a graduate of the University of Central Arkansas’s DPT program, has been a practicing physical therapist since 2011. Prior to opening his practice, he was at CHI St. Vincent.

In January, the American Academy of Manipulative Therapy named Arkansas Osteopractic the 2020 Clinic of the Year. Milholen expressed gratitude to his patients for their support and the confidence they have in him.

The clinic offers a wide range of services from electrical stimulation to therapeutic and functional exercises. “ … the clinic is evolving into more than what I had imagined … ,” said Milholen.

Kelley Commercial Partners congratulates Ben Milholen for his tenacity and success during a challenging time. Arkansas Osteopractic is located at 10301 N. Rodney Parham, Suite B-3 in Little Rock and is open from 9 a.m. to 5 p.m., Monday through Friday. A full list of services and pricing are available on the website. Call (501) 615-8046 to schedule an appointment.

Hank Kelley on 2020 and beyond

Hank Kelley, CEO, Executive Broker, Partner

Like so many businesses and individuals, the COVID-19 pandemic has presented Kelley Commercial Partners with unprecedented challenges, but it has also given us a unique opportunity to more clearly focus on the continued improvement of our knowledge of the commercial real estate sector and the values by which we run our business. Our commitment to the safety of our employees, clients, and customers has been and will continue to be paramount. Ensuring the readiness of our team to work remotely is part of that commitment. We’ve garnered much insight by working more closely with banks and the Small Business Administration as many of our clients navigated the tricky waters of PPP loans and other unplanned COVID-related expenses. Maintaining financial stability for our clients and our own company continues to be a top priority and our team grows more confident each day that we have the knowledge and values to keep moving us all moving forward. Many of the companies we interact with — both locally and across the country — have faced challenges that require a higher level of patience and empathy as we all wrestle with the uncertainty a pandemic has delivered.

The good news is that these lessons are making us a stronger company, one more prepared than ever to face whatever the next decade may bring. Many of our team members quickly adapted to working remotely and some will likely continue working from home after the pandemic is gone. Our cloud-based brokerage management, accounting, and payment systems have been very effective tools to ensure that we are operating as efficiently as possible, whether we are behind our desk at home, in the office, or on a property site.

However effective these applications have proved to be, the true defining characteristic of our company’s success has been our team’s ability to earn and maintain the trust of our clients. If this year has taught us anything, it’s that most clients care far less about exactly what we know and instead place much more importance on how we show that we truly care about them both personally and professionally. Our agents go through rigorous training and development to ensure they have the skills and knowledge that our clients expect and deserve, but as we all know, even the wisest counsel can only be heard after trust is established and skills are proven. This focus on always coming to the table with a positive attitude and willingness to do the hard work of building trust has been in place since day one and will remain a principal aspect of our company culture far into the future.

We work throughout the state in many property categories — unimproved land, build-to-suit, retail, office, industrial, hotels, multifamily. Prior to March, we were spending more time on retail and office requirements. Today we are working with a variety of industrial and distribution needs as well as acquisitions by users and investors. We believe industrial properties will be active over the next several years to answer the needs of online distribution and manufacturing.

We see some retail space making a transition to more service and medical uses. Owners of retail properties that are able and willing to make that conversion will benefit by diversifying their tenant mix. COVID and the growth in online shopping have caused owners of retail properties to convert empty spaces to uses not directly affected beyond online shopping. COVID accelerated the transition, and that will continue.

Office space users are also weighing their future needs. Some are looking for more traditional office plans providing an emphasis on safety; others are planning to make remote work permanent. However, we are confident the value of working together, in person will bring the office market back to a normal condition during the next two years.

The pandemic did force us to pivot some aspects our business plan, but our focus on unwavering client support has not changed. Our standards are still as high as ever and we measure our performance against those standards. We are grateful for the opportunities we have had during this past year and know that 2020 will be thought of as a year that taught us some valuable life lessons. Now the challenge is remembering these lessons as we move through this stage of the pandemic into a future filled with hope.

In the December 21 issue of Arkansas Business, Hank Kelley and six other business leaders in the community were asked to share their expectations for the future.

Kelley Commercial Partners rebrands and looks forward

Kelley Commercial Partners

We recently sat down the Daily Record to talk about Kelley Commercial Partners’ recent rebranding efforts and how excited we are about the future of the firm. CEO and executive broker of KCP, Hank Kelley, emphasized that while our name has changed, the company will continue to operate much in the same way it has for the better part of three decades. Most of the firm’s current partners have been in place for several years, and in order to underscore the value of their knowledge, experience, and hard work, Kelley wanted to include the word “partners” in our new name.

And before the ink could dry on our new business cards, an unexpected global pandemic hit and we knew our clients and tenants needed our support more than ever. Property managers and brokers worked closely with tenants to help them understand the process and red tape involved in obtaining state and federal assistance, while our facilities team helped to ensure the health and safety of the occupants in more than 7.4 million square feet of property managed by our firm. Kelley Commercial Partners has also been involved in negotiations that will bring Costco and Amazon to Little Rock.

All in all, it’s been a challenging year for everyone, but Kelley Commercial Partners still sees a bright future for Arkansas and we will continue to serve our community for decades to come.

 

Costco is coming to west Little Rock

Costco coming to west Little Rock

Costco coming to west Little Rock

 

The Arkansas Democrat-Gazette reported today that the wholesale retail giant Costco’s plans for development of 31.81 acres at Chenal Parkway and Kirk Road in Little Rock were approved by city planning commissioners. This will be the first Costco store in the state of Arkansas. Plans include a more than 150,000 square foot warehouse with a tire shop, optical shop, and depending on licensing, a liquor store. The development also will have a free-standing gas station and outparcels. We at Kelley Commercial Partners are excited about this news and look forward to welcoming them to the market.

SBA to Provide Economic Injury Disaster Loans for Coronavirus Related Economic Disruptions

Small Business Administration

SBA released a summary providing valuable information regarding basic filing requirements, eligibility information, and lender deferral information for small businesses and financial institutions suffering economic disruptions related to the Coronavirus outbreak. Applicants may apply directly to SBA’s Disaster Assistance Program. Free assistance also is available from any SBA partner. To find the office nearest you, visit: https://www.sba.gov/local-assistance

More information concerning SBA and its programs.